Move Schedule, Contact and Helpful Information

Have you heard the news? Cushing has a new home in June. It is an exciting time and your Cushing team is looking forward to working on your next project and exceeding expectations.

Learn more about the move

During the move, we’re doing everything to keep your projects moving forward, without downtime.

On Thursday, June 1, the Cushing phone system and internal network are literally being moved down the street. During the transition, inbound phone calls and access to internal networks will temporarily be unavailable.

Not to worry: this is planned and we don’t anticipate it lasting more than a few hours.

To point you in the right direction, here is a schedule with directions to reach your team and what to expect.

Thursday, June 1
4:00 p.m. CST
Our phone system temporarily disconnects, as we switch lines to the new location.

What This Means:
While you won’t be able to reach our offices through direct lines or our main phone line, Cushing is operating normal business hours.

What You Can Do:
Should you need to reach someone while the phone system is not operational, members of our team are available to assist by phone (these are personal cell phones, please use sparingly!)

Customer Service Representative TBD

Production Representatives
Matthew Hausler, 847-797-4678
Jill Wicklund, 773.450.2367
Jorge Galvan, 312-520-0209

Additional Contact Information
Jon Davis, 704-965-5883

There will be no interruption to email! If you have a question, concern or rush order (or anything else we can assist with). EMAIL: production@cushingco.com

6:00 p.m. CST
You guessed it – the next item to be addressed is our network.

What This Means:
While both the Cushing Web Upload and Color Order Wizard websites will temporarily be disconnected, EMAIL will be up the entire time.

What You Can Do:
Email production@cushingco.com with your print ready files, project needs or requests.

If a file is very large and you need assistance with an alternative, let us know! We’ll provide an alternative method to get your files in the hands of your Cushing team.

Approximately 10:00 p.m CST – through early morning of Friday, June 2
Phone system, Cushing Web Upload and Cushing Order System are up and running.

Hope you found this helpful! We look forward to seeing you at the new space and welcome any questions you have.