Customer Service Week 2014

Customer Service Week is an ongoing tradition at Cushing.  In anticipation of the main event, each day of the week is an opportunity to spice up the office routine with games, activities and themed celebrations. No day is the same as the last!

The week–long celebration always culminates in Employee Appreciation Night. The party is held to recognize those team members who lead by example, inspire colleagues and seek to provide optimal service to clients. Employee Appreciation Night is the time we show our team that we’re ready and willing to invest in their success. The following employees were nominated by their peers and management, for these well-deserved awards.

2014 Most Valuable Coworker

1^st Place:  Matthew Cushing
2^nd Place: Erik Reczek
3^rd Place: Mariano Montes
4^th Place: Julia Kaufman
5^th Place: Tera Green

Honorable Mentions:
Demetrius Calhoun, Jill Hohenadel, Steve Trickey, Emily Manker, & Carolyn Clark

In 2014, Cushing celebrated 85 years of providing printing services in the Chicago land area and beyond. In that time, Carl Hansen and Mike Duff lead our team in facing the challenges of an ever-changing market. Even in times of uncertainty, both men managed to maintain the same values the company was built on in 1929. In doing so, Carl and Mike built a strong foundation for the company’s future success. They will not soon be forgotten. In their memory, the following awards are bestowed upon employees who uphold their legacy and lead by example.

The Mike Duff Award

Duff was always looking for the next thing that the customers would need, the best way to anticipate new technology and make money at the same time. He was creative about finding ways to use the technology we already possess – and enthusiastic about customer service.

2014 Winner: Brian Burke

Each year, we welcome your nominations for a Cushing employee who has gone the extra mile for you. Our Go The Extra Mile Program encourages employees to put their best foot forward every day, boosts morale, and raises awareness of the importance of Customer Service. Based on your positive feedback, the following employees are being recognized for consistently earning the trust of our clients and giving them the confidence to choose our services year after year. WE know all of our employees work hard for our customers every day, even the team members working behind the scenes, and it is a special pleasure to learn our clients value their service as much as we do. The ballots are in!

Unlike in years past, Customer Service Week 2014 had a competitive edge. Employees were split up into teams to develop a team name and team flag. Teams went head to head to earn points in varying competitions, such as the Bake-Off on Wednesday, a Karaoke Sing-Off on Thursday, and a new round of Scattegories each day. Teams also earned points for participating in the day’s theme. This year, themes included: Jersey Day, High School Pride, Dress as a Coworker, Country Western BBQ, Pajama Day. Check out the picture gallery and see for yourself!

After competing for 5 days, the votes were tallied and the results are in!

1^st Place: Prints Charming
2^nd Place: Print Me Baby One More Time
3^rd Place: The Honey Badgers
4^th Place: The Cartridge Family
5^th Place: The Printheads
6^th Place: Oce Can You See!

Karaoke Sing-Off Winner: Print Me Baby One More Time

Scattegory Extraordinaire: Maht Wells, Team Cartridge Family

Best Team Flag: Oce Can You See